TMX Mobile Solution Szerviz Kft is one of the leading after sales companies in the region.
Our core business is mobile repair but we also fix tablets and notebooks.
We are the Europian Repair Center of Samsung and also responsible for Austrian and Slovakian mobile devices, stickes and modems repairs for Huawei.
TMX is the official service partner for Alcatel, LG, ASUS, ZTE, Blackberry, IPhone, CAT, Polaroid, Coolpad, Emoria, Jablocom as well in Hungary.
We became the official Hungarian service partner of Lenovo notebooks in 2014 and Lenovo mobiles in 2015.
TMX provide complete after-sales logistics solutions with integrated mobile tracking software for network operators and distributors in Hungary and the neighbouring countries.
Special pre-sales activities are provided by TMX. Sometimes the new mobiles arrive from the factory in inappropriate conditions to the network operators or distributors. In this case TMX offer the following solutions for bulk qualtities: software/dashboard upgrade, country profile change, preparing/printing warranty cards, re-packing.
TMX manage 32 subcontracted local service points in Hungary. Local service points provide quick repairs for Customers. TMX provide trainings, spare parts, logistics, a web-based reporting system and technical support for local service points.
Our core business is mobile repairs. In addition, we can repair any kind of electronic devices like LCD panels, mainboards, industrial PLCs. If you are interested in further details, please contact us and ask for a quotation.
Our in-house Turn Around Time always meets the requirements of the contracted manufacturer.
Customers can see the electronic worksheet of the device by entering the IMEI number and service protocol number.
Once the mobile device is repaired, it has to undergo a rigorous test to make sure that all the faults have been eliminated. If it is not in 100% workig order according to the manufacturer”s qualty test process, it is to be directly returned to the repair centre.
TMX provide after-sales services in the high tech sector. In addition to electronic repairs, TMX provide after-sales logistics and web-based IT solutions for our partners in the Central European region. In proof of the manufacturers satisfaction, TMX was awarded the ’Best Practice for Service Excellence 2008’ presented by the European Headquaters of Samsung.